UPDATED REVIEW! As you can see from the Original Review at the bottom... BELOW this update, I was and am still not satisfied with these cameras. HOWEVER, something truly unbelievable is the GREAT Customer Service Dept and Tech Support of the AOSU organization. I contacted them 1 DAY AFTER the 30-Day Return Window of Amazon Prime membership, to see if there was any chance to return them anyway, since my delay was due to circumstances beyond my control. The problems were that all cameras were slow to detect motion, and one camera just would not work at all, after only a few days.
I was contacted by "Lynette" of the AOSU Customer Service/Tech Support. Later I found out that I could even contact them by PHONE, though all our communication was by EMAIL. I explained all I had tried, and the results. She offered several options to try, and I tried them to no avail. After 4-5 emails back and forth, and my even offering some possible reasons for the slow communication between the cameras and Wifi Router (like the solid concrete with rebar walls on my house), seeing that I had done due diligence to try to have them work, Lynette said that their main concern is having their product satisfy the needs of their customer base... and even after replacing the one camera that would not work at all, she offered me a FULL REFUND of my purchase (4 cameras + homebase), without even requiring me to return the cameras, because even though they didn't work for me as a detection system for home security, they do work to be able to see what is going on outside, and the fact that I can turn the view of the cameras 360 deg around and view up/down 90 deg, they still do have a value and purpose. I had read on some other reviews that their customer service was really good and workable, which in my opinion is by far their greatest value, as I have dealt with another 'foreign' security camera on Amazon, and could not even contact them either by phone or email. Luckily, I was able to return those (other brand) before the 30-day return window had closed. NOW I cannot say enough GOOD things about AOSU (the company), not just because they gave me a full refund, but because they were willing to work with me to try to get them to work as they should. Who knows WHY these cameras did not work on my house as by contrast others seem happy to report that they work on theirs.
We are in the process of buying another house (with Block and Stucco instead of Solid Concrete Walls) and will try these cameras on that house. IF THEY WORK THERE... I will offer to refund the refund to AOSU, or buy more cameras for that house... Fair is Fair.
IF you have a house with solid concrete walls with rebar in them, be aware that such could be the problem of a slow or failing communication with your WiFi. If such, then perhaps a (non-wireless) cameras may be the solution, if you have easy access to the WiFi, through your attic. As to the attached SOLAR PANELS I thought that it would be a problem, due to installing them near the overhang soffits, blocking the sun's rays to charge them, (we have a 1-story house), but then I discovered an attachment that lets you mount them on a gutter. My cameras were always at 100% charged with just a few hours of daylight, and worked all night (under normal use), as the longer one is viewing them at night (especially with the light on), the more wear there is on the charge.
Aside from the possible mishaps (like mine) I highly recommend these cameras. I also highly DO NOT recommend the other security camera system that begins with "HI..." (I don't think I am allowed to say their name), as I was never able to get a response from them. Pricewise, they are about the same whether purchased at Amazon or directly through AOSULife.com/products. AOSU also has Fast, Free Shipping, a 30-day Return Policy/Guarantee, and a 365-Day Warranty, PLUS 24/7 Customer Service, just like Amazon... And if you ever have a problem with them, no matter who you bought them from, Lynette is far nicer to chat with. THANK YOU LYNETTE for all your help and restoring my faith in your products.
ORIGINAL REVIEW: (09/11/2025); ordered 08/11/2025. I waited 4 wks to be able to give an accurate review. These cameras are undependable. I set up a cam on both front corners as well as 1 in middle at entryway. The corner ones can turn 270 degrees to cover front and sides. The entry way was there to try to find out WHO keeps picking up my paparazzi at the driveway and bringing it to my front door. I still don’t know. 1 corner camera picks up people and cars on the street OR people sitting on our front patio, BUT no one walking into our yard UNTIL the get within 10ft of the house. NOT as advertised. Entryway cam picks up some people on the street, but starts recording at middle of their walk thru the view OR a person LEAVING, but NOT ARRIVING. One cam seemed to do a better job than the other 2 in front, so I switched their locations. Effectively, the better cam worked better than the other two, even in new locations. I changed the settings to max sensitivity, tried different options… Motion, People, etc to no avail. They are still not worth the investment. Another problem is loading a video… loading, loading, loading, but it never loads. And the segment times vary, who knows why. Sometimes it shows video alert, even though nothing is seen on video. Sound is broken up and brightness set to 2K it self changes to Soft, on its own, so no use to try to set anything if it will self adjust. I CANNOT RECOMMEND these cams for security. At most they are only good to see what is happening outside LIVE, but you could be robbed or assaulted in your home and the homebase MAY or MAY NOT alert you to what is coming in, because apparently they can’t see it. Also it the DEFAULT view is set, while it CAN turn 360deg it only sees the Default View, an is unaware of anyone coming from a side view. NOT worth the money spent. I was going to get a Door Entry cam, but NO WAY after seeing what these cams do and DON’T DO. And now 1 camera quit working… uses up all the battery and solar won’t charge it. Tried charging it manually and that doesn’t charge it either… AFTER JUST FOUR WEEKS OLD.
