PurrJoys Full Mattress, 12 Inch Full Size Mattress in a Box, Memory Foam and Innerspring Mattress, Double Mattress, CertiPUR-US Certified, Medium Firm

I was highly skeptical of this hybrid mattress in a box thing. But after a month, it like like a true steal at this price. It's VERY firm, we ordered the "extra firm", because i was worried it'd be a bit floppy and spongy. But this thing is solid. Still with a bit of isolated spring bounce. Neither of us can feel the other get up or roll over, etc.

It's almost exactly 60"x80", so a true queen size.

The top layer doesn't retain heat. I don't know if it's truly cooling, but it's definitely not heating up, which is good enough for me. And the top is fairly comfortable, just enough to take the edge off the firmness.

Also, i want to add a note here about this hybrid mattress concept, as this is my first, and i read a lot of reviews on a lot of mattresses before buying this. I noticed on this mattress, on all models, and every other one that had enough reviews, some people taking about quick sagging in parts. And i think i know what the issue is. You need to place this mattress on a solid, flat surface. Otherwise the springs will start to "fall" inside the mattress from where they are supposed to be suspended. I'm assuming they'll poke out. We originally placed this on a frame with slats about 4" apart. After just an afternoon, you could already see some springs pushing down farther against the fabric on the bottom of the mattress. So put it on a solid foundation, bunkie board, box spring, the floor, etc. We went and bought some 3/8" pegboard, cut it to 60"x80" to fit the queen frame, and alls good.

My only issue is, finding the right mattress topper, because this thing is too firm for me. But that's something i can work out.

Excellent quality, very comfortable and cozy for sleeping. This mattress is quite firm yet feels soft. Easy to unpack; I've had it for a while and its firmness hasn't diminished.

I was worried it was going to be too soft as somebody who slept on for mattresses most of my life I am happy to report while it did take a couple of hours after taking the mattress out of the box for it to fully set it turned out to be quite supportive the soft top is quite nice and the springs seem to contour and support my body quite well I am 280 lb 6 ft 4in and I don't think too much into the mattress I think this is a success and highly recommend it to other people who are looking for firmish mattresses

I like it I needed a firm but comfortable bed and it give both of that so I’m not disappointed at all it took like 2-3 hours to fluff up it’s cheap and comfy and the size is just right

My negative review is mostly about the return process with the company that sells this mattress.

First the mattress itself is less of a hybrid and more of a standard spring mattress with a thin one or two inch foam topper built in. It is much bouncer than a foam mattress. If your partner moving around a lot bothers you, you will feel them move on this. It doesn't bother me though. I enjoy sleeping on this mattress well enough. Not the best or the worst mattress I've ever had. The mattress itself I give 4 stars.

However it is the worst customer service experience I've ever had which is why it is 1 star.

This mattress is not shipped by Amazon. It comes from a company in China. It is nearly impossible to get in contact with anyone from the company. I accidentally ordered two mattresses. This was 100% my fault. I immediately tried to cancel the order. I could not. Then both mattresses arrive. I opened one and put the other aside. I started the return process. The return had to be approved by the company. I had to reach out to Amazon customer service twice to get someone at the company to respond. After all that, I received the email confirming that I could return the product. The return instructions were incredibly difficult to follow. (Such as the item having to be in the original box, unopened and then later in the directions it said to open the box to put return information inside)

The instructions were very vague about where to ship the return from. It had a shipping label attached that just had the address in China where to ship the item. There was no time frame on how long the return would be processed. I also had to pay return shipping costs, which after looking into it meant I would get little to no money back after paying the cost.

I reached out with my concerns and heard nothing. So now I have a mattress in a box in my living room as a reminder to be more careful where I spend my money.

If you are 100% sure that you will keep this mattress and you need a decent spring mattress, this mattress is a good option.

If you are concerned you will have any issues with the mattress, do not buy this. Buy one from a company that sells and ships items from Amazon. The return process is a joke. You cannot return this mattress.

It was fast delivery and the bed was sealed nicely. The. Bed itself inflated so quickly and is so comfortable. Nice choice great !

Got this for my son's big boy room, great quality. fit the Queen size bed. That I also purchased off amazon just not to comfortable but he loves it

Don’t listen to the bad reviews the bed is exactly what it says it is and it’s really comfortable for the price inflation was instant and if you have a defect they’ll take it back